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Kent water purifier service is well known far and wide across the country for their world-class purifier models and equally superior service. However, if you are planning to own a ro water purifier, the task does not end simply by buying one. To receive safe and clean drinking water you have to ensure that the right maintenance routine is followed.
For this reason, it is important to know everything relevant to the Kent RO service. You have to clarify all the doubts and queries related to the post-sale services when you are buying the Kent RO water purifier of your choice. Being one of the top companies in the water purifier industry, Kent provides great after-sales services of various kinds. To avail the services with minimum hassle, keep reading this blog. You will learn what to ask your Kent service provider to know everything.
The primary problem which troubles many water purifier owners of India is, “how to register a service request for my purifier?”. It is a frequent, if not the most frequent, after-sales question raised within a short time from buying the purifier. Though it may seem tricky, in reality, there are multiple ways to register a Kent purifier service request. The convenient ways to register a service, installation, or repair request are given below.
The Service App
For easy availability of RO Kent service to the customers, Kent has created an easy and user-friendly service application. You can download this mobile app on your Android or iOS smartphone for free. This application enables you to place service requests from anywhere, anytime.
In addition to the service app, there is also the option to send your service request via email. You can register any service on the go. All you have to do is send an email at the official email address
Last but not the least, you have Kent’s official helpline number to call and place your service requests. The Kent helpline number is available all day round the week, from 08:00 to 20:00 hours.
The next important factor to consider is the Warranty on your water purifier. You must ask and learn all about this from the Kent water purifier service center. For your information, every Kent water purifier comes with a year warranty from the date of installation. All RO water purifiers from Kent come with the advantage of three years of free servicing. Kent purifier service centre and other authorised service providers repair and replace any faulty parts and cater to the manufacturing defects (if any) for free during this warranty period. To know more about it, ask the authorised personnel in of Kent Service Center.
The Annual Maintenance Contact (abbreviated as AMC) helps you keep your Kent water purifier in good shape and steady working condition. Kent provides the AMC service on its products. You have to renew the AMC yearly before its expiration. The rate of AMC differs as per the product models. All electrical parts including the adaptor, UV lamps, pump, and other mechanical parts are repaired and replaced without any extra charges.
4. Are Spare Parts Available?
Availability of the spare parts is an important factor. If you ever need spare parts for your Kent water purifier, never settle for parts from the local store. Place a service request through the various means discussed above for the spare parts. Get in touch with the authorised technician for more details and exact prices.
Charges for technician visits from Kent water purifier service centre is a crucial factor to consider. Ask about it to the Kent RO service centre when buying a water purifier. The rate varies depending on the model. Your Kent RO service center should tell you about the extra travel charges as well if you live on the outskirts of Thane.These are the important questions to ask your Kent service centre for the ease of after-sales services. Hope this blog is helpful for you.